Privacy Policy
1. Who We Are
Light Dark Light CIC (“we”, “us”, “our”) is a Community Interest Company registered in Scotland under company number SC851751.
Registered office:
Light Dark Light CIC
71 Moray Park Avenue
Culloden
Inverness
Scotland
IV2 7LS
We are the data controller for the personal information collected through this website and our related services.
2. What This Policy Covers
This policy explains:
What information we collect
How and why we use it
Your choices and rights
How we keep your information safe
Who we may share it with
How long we keep it
How you can contact us
We may update this policy occasionally, and the most recent version will always be available on this page.
3. Information We Collect
We collect information in a few different ways:
Information you choose to share with us
This might include:
Your name
Email address
Postal address or postcode
Phone number
Messages or enquiries sent through forms or email
Sign-up details for updates, events, or services
Any other information you voluntarily provide
Information collected automatically
When you visit our website, basic technical information may be collected automatically, such as:
IP address
Browser type
Pages you visit and for how long
Device information
Cookies (see Section 7)
Information from third-party services
If you interact with us through social media, we may receive information from those services depending on your settings.
4. How We Use Your Information
We use your information to help us run Light Dark Light CIC responsibly and to provide you with a helpful, positive experience. Below is a clear explanation of how we use it and the lawful basis for doing so under UK GDPR.
Responding to enquiries and providing our services
We use your details to reply to questions, process requests, and deliver services you’ve asked for. Lawful basis: Legitimate interests (to respond and operate our organisation) and, when relevant, Contract.
Sending occasional updates or newsletters
If you’ve opted in, we may send you emails about news, activities, events, or updates. Lawful basis: Consent. You can withdraw your consent at any time by clicking “unsubscribe” or contacting us.
General administration and record-keeping
We keep necessary records to manage our organisation and to meet our responsibilities. Lawful basis: Legal obligation and Legitimate interests.
Improving our website and services
We may use aggregated, non-identifying information to understand how people use our website so we can improve it. Lawful basis: Legitimate interests.
Meeting our legal obligations
We sometimes need to use or retain information to comply with the law, such as financial reporting. Lawful basis: Legal obligation.
We never sell your personal information, and we use it only in fair, transparent, and appropriate ways.
5. Who We Share Your Information With
We only share personal information when it’s necessary for our work or legally required. This may include:
Website hosting platforms
Email newsletter services
Analytics providers
Payment processors (if applicable)
Professional advisers (e.g., accountants)
These third parties only process data on our instructions and are required to keep it secure. We may also share information if required by law, regulation, or to protect our legal rights.
6. How We Keep Your Information Safe
We take your privacy seriously and use a combination of technical and organisational measures to keep your information secure, including:
Secure servers and encrypted connections
Password protection and access controls
Regular reviews of the platforms and tools we use
While no system is ever 100% secure, we take this extremely seriously and take all reasonable steps to protect your information.
7. Cookies and Similar Technologies
Our website uses cookies to help us understand how people use the site and to make sure it functions smoothly.
Cookies may help us:
Analyse website traffic
Improve site performance
Remember your preferences
You can control or disable cookies at any time through your browser settings. Please note that some parts of the site may not work as intended if cookies are disabled.
8. Links to Other Websites
Our website may include links to other sites. Once you leave our site, we cannot control how those websites handle your information. We encourage you to read the privacy policies of any external sites you visit.
9. How Long We Keep Your Information
We keep your information only for as long as necessary for the purposes described above or to meet legal requirements.
Typical retention periods:
Contact form submissions: 6 months
Analytics data: up to 12 months
Email newsletter data: until you unsubscribe
10. Your Rights Under UK GDPR
You have a number of important rights regarding your personal information:
Right of access – request a copy of your data
Right to rectification – ask us to correct any inaccurate information
Right to erasure – request that we delete your information in certain circumstances
Right to restrict processing – ask us to limit how your data is used
Right to data portability – request a copy in a transferable format
Right to object – object to processing based on legitimate interests or to direct marketing
Right to withdraw consent – you can withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the form on our homepage.
Light Dark Light CIC is registered with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection and information rights. Our ICO registration number is: ZC005288
11. Making a Complaint
If you have concerns about how we handle your information, please contact us first, we will always do our best to resolve the issue.
You also have the right to complain to the UK’s supervisory authority:
Information Commissioner’s Office (ICO) www.ico.org.uk
12. Contact Us
If you have any questions about this policy or about your personal data, you can contact us here.